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Rust Townsend Home Appliances & Water Conditioning

"It's What's Inside That Matters"

About Us

Rust Townsend Home Appliances & Water Conditioning, in New Castle, IN, is the area's leading appliance store serving Henry and Delaware counties and surrounding areas since 1986. We specialize in new and used appliance sales, installation and service, residential and commercial water conditioning, water softening, reverse osmosis and much more. For all your appliance needs, visit Rust Townsend Home Appliances & Water Conditioning in New Castle.

Areas Served

Henry County, IN | Marion County, IN | Delaware County, IN | Muncie, IN | Anderson, IN | New Castle, IN | Yorktown, IN | Greenfield, IN | Central Indiana

Our Professional Associations

Our Certifications

What We Offer

Our Specialties include:

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Testimonials

On 12/20/2024 ric strong had this to say:
Great service quality products professional support

On 12/4/2024 Dustin M. had this to say:
The service was outstanding and I highly recommend people consider checking them out first before going to a big box store. The lady's at the service desk were simply outstanding.

On 10/11/2024 Josh Smith had this to say:
Owners and employees have earned my business because they are kind, trustworthy, respectful, and knowledgeable. They also sell high quality appliances. This is a reputable business.

On 9/12/2024 Brian W. had this to say:
Shoutout to [Appliance Store Name] for their EXCEPTIONAL service! From the moment I walked in, I was greeted with smiles and expertise. Their team went above and beyond to help me find the perfect filtration system for my home. The seamless shopping experience and top-notch customer service truly set them apart. Highly recommend!

On 9/10/2024 Caleb Willis had this to say:
GREAT company, GREAT service! Jerry, one of their technicians, came out on Thursday September 5th. After diagnosing my parents washer he stated there were several codes the washer was displaying, one of which being for a water level sensor and one being a control board error. He stated in his experience that he rarely sees this particular style of control board go faulty, and in the interest of money savings he recommended they replace the water level sensor (the cheaper part) and see if that resolves the issue. After agreeing with his advice and us being okay with a return visit he departed and ordered the part. They arrived on the following Tuesday with the part, and Jerry had it installed in less than 10 minutes. Jerry was extremely informative and friendly. Through a slight miscommunication, Rusts Townsend went ABOVE & BEYOND in making sure my parents were handled with care. HUGE thanks to Jerry for being such a fantastic and personable technician. I will be sure to recommend Rusts Townsend to family and friends moving forwards, as they took as stressful and confusing scenario and made the necessary adjustments to impress us with their AWESOME client care!

Contact Us

Rust Townsend Home Appliances & Water Conditioning
1717 S. Memorial Dr. New Castle, IN 47362
Phone: (765) 529-8350
Fax: (765) 521-2030
Email: info@rustmaytag.com

In Between Buffalo Wild Wings and Goodwill. Across The Street from McDonald's

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Payment Types Accepted

Visa, MasterCard, Discover, Personal Checks, Debit Cards, Cash, Financing

Our Hours

Holiday Hours May Vary. Please Call For Details.

Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM

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